Growth feels stalled because you can’t train new hires fast enough
Even when you do, you suspect people are not being trained in the same way—or the right way
Then, inevitably, a process changes—and you’re back to square one
You (kind of?) have processes in place, but they don’t get followed consistently.
How do you…
DEFINE a process clearly
DOCUMENT it to train your team
DELEGATE and know whether they’re actually following it or not?
The Untangled Solution
You don’t need a 900-page operating manual no one uses.
You need a simple business playbook, a single source of truth that guides your entire team to row in the same direction.
In our tried and true modules honed with 100+ clients, we’ll guide you through
The 3 Pillars of Entrepreneurial Process Documentation™:
DEFINE your 3 most critical processes—how you sell, how you deliver, and how you collect money—then identify what people need to know in order to execute on them.
DOCUMENT what you’ve defined by developing (3) playbooks you’ll use to train your team. These are the explainer videos, checklists, cheat sheets, sets of best practices—and yes, some SOPs—that make your key processes come to life.
DELEGATE your processes by building momentum around a Playbook Launch event. We’ll guide you through it, then help you use your new playbook to accelerate adoption and drive accountability on your team—the only thing that actually matters.
We have 3 ways of helping you do that:
The 3 Pillars of Entrepreneurial Process Documentation™
| Process Clarity Workshop | Business Playbook Bootcamp (1:1 engagement) |
PlaybookBuilder Process Cohort (Group engagement) |
|
|---|---|---|---|
| DEFINE critical processes & identify what people need to know | ✅ | ✅ | ✅ |
| DOCUMENT them in a playbook used to train your team | ❌ | ✅ | ✅ |
| DELEGATE, accelerate adoption, and drive accountability | ❌ | ✅ | ✅ |

