The 3 Pillars of Process
How a proven framework, the right tech, and strong leadership converge to solve your process problems
The 3 Pillars of Strong Process
The best process is the one that gets done.
Not the one most eloquently stated.
Not the one that’s newest.
Or—GASP—the one more efficient than any other process that ever lived.
From Shaved Ice to Selling Expertise, Part 2/3
How to transition from selling a product customers can see, touch, and taste to selling expertise.
From Shaved Ice to Selling Expertise,Part 1/3
How to transition from selling a product customers can see, touch, and taste to selling expertise.
Where Should My Processes & Training Live?
Where Should My Processes & Training Live? A Comparative Guide to Trainual, Playbook Builder, and Notion
How to Uncomplicate Documenting What You Do
Why does documenting what you do feel so complicated?
The honest answer? You’re just too good at what you do.
You now know your business at an expert level. You go through each routine without skipping a beat. It comes naturally. And you’re really good at it. However, this makes documenting what you do hard.

