How do some entrepreneurs protect the soul of their business as they grow a team, while others resign themselves to devolving into chaos or just staying small?
It happens through a cycle of capturing the know-how and judgment calls of your best people, then transferring it to everyone else. It happens through Intentional Integration, not Accidental Osmosis.
The 6 Practices is a 6-part email series over two weeks that teach the 6 practices business leaders can use to capture and leverage the know-how that lives inside their business, so they can grow their team through Intentional Integration, not Accidental Osmosis.
From Accidental Osmosis to Intentional Integration
Get the 6 Practices
What the 6 Practices Help You Solve
Your best people know more than they can explain. They rely on instincts, judgment, and patterns they’ve developed over years —but when someone asks how they do what they do, the answer is often some version of:
“I don’t know. I just read the room. You can’t really teach that”
When that expertise stays trapped in one person, everyone else is left to learn through Accidental Osmosis. New hires absorb different versions of the work, important decisions keep returning to the same few people, and the day an expert leaves, their knowledge leaves with them.
Over the next six emails, I’ll walk you through The 6 Practices for getting critical know-how out of your experts’ heads and turning it into Company Knowledge your team can find, learn, and use.
The first three practices get the knowledge out. The last three help your team internalize and apply it—turning individual expertise into lasting business value.
Festina lente,
Elizabeth